Company: Workiva Inc., Ames, IA USA
Nomination Category: Employer of the Year - Computer Software - More Than 250 Employees
2016 was an innovative and exciting year for Workiva. We continued to grow rapidly while keeping sight of our purpose: to serve our clients and treat our employees with integrity and compassion.
Our novel approach to employee relations, Human Asset Management, resulted in seven best workplace awards in 2016. Human Asset Management relies on a philosophy of putting our employees first, listening to their voices, and responding to their needs. This extra care for our employees gets passed on to our customers every day, and our talented and dedicated employees have changed our customers' lives. This is evidenced by our 95 percent customer satisfaction score – among the highest in any industry.
In 2016, we expanded our commitment to empower our employees in every area, from supporting community engagement, to encouraging continuing education, and offering additional benefits.
Responding to our employees' requests, we began to offer paid volunteer time-off in 2017. With paid-time off for volunteering, hands-on community service projects, and office-based fundraisers, we strive to improve the places where we live and work. As a result, employees at our offices have formed volunteer groups. These groups allow our teams to bond outside of the office and support their communities.
For example, at our corporate headquarters in Ames, Iowa, one volunteer group collected over 100 pairs of jeans, cut enough fabric to make 30 pairs of shoes, and raised $300 for Sole Hope, an organization that promotes healthier lives in Uganda. In Denver, employees volunteered at the Denver Rescue Mission, collected household items to donate to Vietnam Veterans of America, and hosted a winter clothing drive for Salvation Army. In Scottsdale, employees adopted a family in need and collected presents during the holiday season. In Chicago, employees raised enough money to donate 5,627 meals to The Greater Chicago Food Depository.
In 2016, we expanded the efforts of our Diversity and Inclusion Committee to support additional employee-driven affinity groups which support the recruitment and retention of diverse employees. Our Affinity Groups have taken an active role in maintaining a work atmosphere in which people of diverse backgrounds, beliefs and interests may grow personally and professionally. Our affinity groups include Women in Tech, Parenting, Veterans, Ethnic Diversity in Tech, and LGBTQ+.
We also updated The Workiva Learn Center, a platform for employees to develop management skills, collaborate, and complete compliance-related training. In 2016, our employees spent 78,000 hours learning soft, technical, and leadership skills.. We launched new, free courses focusing on foundational soft skills, and general management and leadership training, and we have received positive feedback form participating employees.
We also instituted a graduated paid-time off structure to our employees who have been at Workiva for more than two years. We expanded our parental leave policy, from two to three weeks, and we continued our family HSA match, which offers a $1-$1 match to $2500 for each family member, and introduced a flex spending account with a $500 rollover, as well TelaDoc, a webchat offering virtual doctor visits. Additionally, we introduced an Employee Stock Purchase Program (ESPP) and qualified employees became eligible to participate in early 2017.
Workiva focuses on going above and beyond through new programs and initiatives to engage and benefit our employees. From personal development and financial security to opportunities for service and fun - We believe this is why we have a 90% employee retention rate, and an employee satisfaction level of 96% according to “Great Place to Work.” We aren’t just looking to ensure that the people of Workiva have the right tools and resources to achieve their daily tasks. We are creating an environment that supports them and their families in their careers and broader lives.
Employer of the Year Summary
Expanded parental leave, and graduated PTO. Introduced a FSA with a $500 rollover, as well as added TeleDoc and an ESPP.
Expanded VTO per employee request. Encouraged employee participation in numerous local charities. Donated over $100K to nonprofits through charitable giving and corporate sponsored United Way events.
Investing in STEM
Funded and staffed hackathons, educational events, community tech workspaces and charity events. Hosted professional development sessions for students at various offices.
Employed 147 interns and provided group mentoring, professional development workshops, challenges, events and learning opportunities.
Diversity and Inclusion
Supported the formation and efforts of Affinity Groups, which help maintain a work atmosphere in which people of diverse backgrounds, beliefs and interests may grow personally and professionally
Launched new, free courses for employees focused on foundational skills, general management and leadership training.