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Crystal D’Cunha, Chief Executive Officer
The INSIDE View Inc., Niagara Falls, Ontario, Canada

Crystal D’Cunha is the charismatic force behind the world's #1 leadership training program, Customer Experience Mastery!  Crystal has spent nearly two decades in the corporate world directing, coaching, and leading sales forces valued at more than $50 million. Her global experiences led her to her current role as President and CEO of The INSIDE View, Inc. As The INSIDE View’s Chief Experience Officer, Crystal is a global award-winning entrepreneur, international keynote speaker, and Customer Experience Thought Leader with more than 22 years of success across multiple verticals in a wide variety of industries. 

Crystal inspires leaders to design dynamic team environments and engineer epic customer experiences. Leveraging extensive experience with strategic innovation, personnel issues, and employee engagement, Crystal is a valuable asset to companies seeking to achieve employee and customer engagement, retention, loyalty, engaging Diversity Equity and inclusion practice, and world-renowned Customer Service.

Her career has taken her around the world physically and virtually, creating a global brand for herself and The INSIDE View, yet she stays rooted where she feels most at home, in Canada being a football mom. As a Disney-certified Customer Experience Engineer, Crystal brings best practices to her clients from her affiliation with Tony Robbins, John Maxwell, Jack Canfield, and many more.  Her mission is clear: to IGNITE Leaders, EXCITE Employees and DELIGHT Customers.


Gaurav Anand, Senior Principal Software Engineer
TDS Telecom, Madison, Wisconsin, United States
Gaurav Anand is a Senior Principal Software Engineer at TDS Telecom. He is a technology leader with 14+ years of US and global experience and a proven ability to build, architect, manage and deliver large-scale development and implementation projects. He has extensive work experience in CRM software and processes such as Salesforce, Siebel, Quote to Cash and CPQ.

Ankitkumar Babariya, Senior Principal Engineer/Technical Director
Marvell Technologies, Santa Clara, California, United States

Vanessa Brooks, Education & Enablement Manager
FedEx, Bury St Edmunds, Suffolk, United Kingdom
Francis heads Ztartup.com with over 40 years of experience in technology, governance, and policy. He is also on the Board of Startup Village by mUrgency Business Incubator, mUrgency INC, and is the Director of MU Holdings. He founded Intelligent Beings, an organization that leverages emerging technologies to realize smart industries and ecosystems of innovation and collaboration.

Emre Gulecoglu, Founder
Digitallica, Istanbul, Turkey

Quyen Anh Khuc Huu, Recruitment Management
Viettel Group, Cau Giay District, Hanoi, Vietnam

Bharath Manicka Vasagam, Sr. Strategic Sales Architect
Varis LLC, Mason, Ohio, United States

Dr. Tyanne Mobley, Vice President
Music Grant Inc., West Hollywood, California, United States
Dr. Tyanne D. Mobley, DBA, MBA, has been the Vice President of Music Grant Inc. since 2000. She has nearly three decades’ experience in the music industry, music grant writing, and computer technology. A retired U.S. Air Force and Recording Academy member, she is a legislative advocate for creators’ rights.

Thanasis Papapostolou, Founder & Operations Manager
AIP, Nicosia, Cyprus

Serhii Rubets, Fullstack JS Engineer
AllstarsIT, Gdansk, Pomorska, Poland
Serhii Rubets is a FullStack JS developer with 7 years of experience. He is a front-end teacher, mentor, coach, and author of front-end courses at different online/offline schools, with 3 years as FullStack JS developer (node js), 6 months as a Team Lead, and 4 years as a teacher, mentor, and lecturer.

Annkathrin Schmitz, Associate Consultant
KPMG    Cologne, North Rhine, Wesphalia, Germany

Dissara Udomdej, CCO & Founder
Yell Advertising, Bangkok, Bangkok

Jayendra Viswanathan, Project Leader
Mphasis LimitedChennai,Tamil, Nadu, India

Madhusudhana Yeluri, Technical Project Manager
Info services LLC, Livonia, Michigan, United States