




Chair:
Crystal D’Cunha, Chief Executive Officer
The INSIDE View Inc., Niagara Falls, Ontario, Canada
Crystal D’Cunha is the charismatic force behind the world's #1 leadership training program, Customer Experience Mastery! Crystal has spent nearly two decades in the corporate world directing, coaching, and leading sales forces valued at more than $50 million. Her global experiences led her to her current role as President and CEO of The INSIDE View, Inc. As The INSIDE View’s Chief Experience Officer, Crystal is a global award-winning entrepreneur, international keynote speaker, and Customer Experience Thought Leader with more than 22 years of success across multiple verticals in a wide variety of industries.
Crystal inspires leaders to design dynamic team environments and engineer epic customer experiences. Leveraging extensive experience with strategic innovation, personnel issues, and employee engagement, Crystal is a valuable asset to companies seeking to achieve employee and customer engagement, retention, loyalty, engaging Diversity Equity and inclusion practice, and world-renowned Customer Service.
Her career has taken her around the world physically and virtually, creating a global brand for herself and The INSIDE View, yet she stays rooted where she feels most at home, in Canada being a football mom. As a Disney-certified Customer Experience Engineer, Crystal brings best practices to her clients from her affiliation with Tony Robbins, John Maxwell, Jack Canfield, and many more. Her mission is clear: to IGNITE Leaders, EXCITE Employees and DELIGHT Customers.
Committee:
Gaurav Anand, Senior Principal Software Engineer
TDS Telecom, Madison, Wisconsin, United States
Gaurav Anand is a Senior Principal Software Engineer at TDS Telecom. He is a technology leader with 14+ years of US and global experience and a proven ability to build, architect, manage and deliver large-scale development and implementation projects. He has extensive work experience in CRM software and processes such as Salesforce, Siebel, Quote to Cash and CPQ.
Ankitkumar Babariya, Senior Principal Engineer/Technical Director
Marvell Technologies, Santa Clara, California, United States
Ankit works as technical lead to architect and develop world class SSD IP. He also participates in ONFI to drive next generation interface protocol for non volatile memory. Ankit oversees performance model development. He has experience in vendor management, where he works with NAND vendors to drive their next generation NAND roadmap and features.
Vanessa Brooks, Education & Enablement Manager
FedEx, Bury St Edmunds, Suffolk, United Kingdom
Vanessa studied Sociology at Richmond College, UK. Her career spans over 25 years and she has extensive experience in operations, customer service, and sales, and she has held several leadership positions, leading teams of up to 200 people across a global organization. She contributed to the organization's strategic positioning, structure, and methodology.
Emre Gulecoglu, Founder
Digitallica, Istanbul, Turkey
Emre completed his undergraduate studies at Marmara University, Department of Labor Economics and Industrial Relations, and his master's degree in Human Resources Management. He founded Digitallica, a digital education design studio, in August 2015. Currently, digital training designs and human resources solutions are developed for nearly 400 corporate companies at Digitallica.
Quyen Anh Khuc Huu, APAC Employer Branding Manager
GFT Group, Ho Chi Minh City, Vietnam
Quyen Anh is an Employer Brand Manager and a TV presenter. Through his formal education, he has acquired a profound knowledge of branding and communications. He is currently working on several projects for his company on weekdays and bringing news to people on weekends.
Bharath Manicka Vasagam, Sr. Strategic Sales Architect
Varis LLC, Mason, Ohio, United States
Dr. Tyanne Mobley, Vice President
Music Grant Inc., West Hollywood, California, United States
Dr. Tyanne D. Mobley, DBA, MBA, has been the Vice President of Music Grant Inc. since 2000. She has nearly three decades’ experience in the music industry, music grant writing, and computer technology. A retired U.S. Air Force and Recording Academy member, she is a legislative advocate for creators’ rights.
Thanasis Papapostolou, Founder & Operations Manager
AIP, Nicosia, Cyprus
Serhii Rubets, Fullstack JS Engineer
AllstarsIT, Gdansk, Pomorska, Poland
Serhii Rubets is a FullStack JS developer with 7 years of experience. He is a front-end teacher, mentor, coach, and author of front-end courses at different online/offline schools, with 3 years as FullStack JS developer (node js), 6 months as a Team Lead, and 4 years as a teacher, mentor, and lecturer.
Annkathrin Schmitz, Associate Consultant
KPMG Cologne, North Rhine, Wesphalia, Germany
Dissara Udomdej, CCO & Founder
Yell Advertising, Bangkok, Bangkok
Jayendra Viswanathan, Project Leader
Mphasis LimitedChennai,Tamil, Nadu, India
Madhusudhana Yeluri, Technical Project Manager
Info services LLC, Livonia, Michigan, United States
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